Updating Name in TEACH Online Account – Office of Teaching Initiatives

Updating Your Display Name in TEACH Online

To proceed with updating your name, please submit a request for a name change through your TEACH account.

Step 1: Log In to TEACH Online

Begin by logging in at: https://www.highered.nysed.gov/tcert/teach/

Step 2: Access Name Change Request Form

From the homepage, under the “Profile Links” section, select “Update/Add Education, Employment, and Personal Information.” Next, click on “Edit Personal Info” and then click the “Request Name Change” button.

Step 3: Submitting Your Name Change Request

Your current name will automatically populate in the "New Name" fields. Please update or re-enter your first name, last name, and middle initial (if applicable) as needed. Pay attention to spacing, hyphens, and apostrophes to ensure accuracy.

You will be prompted to upload supporting documents for your name change request.

Accepted documentation includes:
- Government-issued identification such as a driver’s license, learner’s permit, non-driver ID card, or military ID.
- Government-issued passport.
- Government-issued certificate of naturalization.

The document submitted must exactly match the requested name and must be valid (not expired).

**Supporting documents must be in .JPG or .PDF format. We cannot open compressed files (example: .HEIC, .ZIP), or cloud files (example: Dropbox, iCloud, Google Drive)**

Scroll down and click "Submit" at the bottom of the page; otherwise, your request will not be sent through to out office for review.

Adding Your Maiden or Former Last Name(s)

To add your maiden name or any previous last names to your account for transcript and document purposes, a name change request is not required.

While logged in to TEACH Online, navigate to the “Profile Links” section and select “Update/Add Education, Employment, and Personal Information.” Then, click on “Edit Personal Info.”

You will be able to add or remove any former names in the provided field.

Once your changes are complete, click “Submit” to save.

Checking The Status of a Name Change Request

To proceed with updating your name, please contact TEACH Help by contacting us using our web form or calling 518-474-3901 and selecting option 3.

Additional Resources

Name Change Request Instructions: https://www.highered.nysed.gov/tcert/namechg.html