Updating Contact Information and Mailing Address in TEACH

Introduction

Introduction

Keeping your contact information and mailing address up to date in your TEACH account is essential to ensure you receive important certification documents and notifications from the New York State Education Department's Office of Teaching Initiatives (OTI). This guide provides step-by-step instructions on how to update your personal information promptly and accurately.

Why Updating Your Information is Important

Accurate contact details help avoid delays in receiving your educator certification documents, crucial notifications, and other correspondence. Prompt updates ensure the Office of Teaching Initiatives can communicate effectively with you throughout your certification process.

Steps to Update Your Contact Information and Mailing Address

Follow these steps to update your personal information within the TEACH system:

1. Log in to your TEACH account at https://www.highered.nysed.gov/tcert/teach/
2. Navigate to the "Profile Links" section and select "Update/Add Education, Employment, and Personal Information."
3. Click on "Edit Personal Info" to update your mailing address, phone number, or email address.
4. Ensure all entered information is accurate and complete, then submit your changes.

5. Monitor your email and TEACH account for any verification or confirmation messages following the update.

   Note: OTI cannot change your address, phone or email. Those changes must be completed by you, the applicant.

Need Help? Contact The Office of Teaching

If you encounter any difficulties updating your contact information or mailing address, please reach out to the TEACH Helpdesk for assistance. Visit the contact page: https://www.highered.nysed.gov/tcert/contact.html for further support.

Additional Tips for Maintaining Your TEACH Account

• Regularly check your TEACH account to ensure your information is current.
• Update your contact details immediately after any changes to avoid missing important communication.
• Keep your email address active and monitor the inbox spam/junk folder for TEACH notifications.

Conclusion

Maintaining accurate contact and mailing information in your TEACH account supports timely communication and smooth processing of your educator certification. Follow the steps outlined above and contact the TEACH Helpdesk if you need any assistance. Thank you for ensuring your information is up-to-date with the New York State Education Department.